{"id":46,"date":"2022-02-25T15:35:10","date_gmt":"2022-02-25T02:35:10","guid":{"rendered":"https:\/\/wanakamountainguides.co.nz\/?page_id=46"},"modified":"2026-02-12T02:06:19","modified_gmt":"2026-02-11T13:06:19","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/liyanitsolution.online\/wanakamountainguides\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"46\" class=\"elementor elementor-46\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58e34f8d elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"58e34f8d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-681b002b elementor-widget elementor-widget-text-editor\" data-id=\"681b002b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\r\n<div class=\"wp-block-cover alignfull is-light has-parallax\" style=\"min-height: 300px;aspect-ratio:unset;\">\r\n<div class=\"wp-block-cover__image-background wp-image-142 has-parallax\" style=\"background-position: 50% 50%; background-image: url('https:\/\/liyanitsolution.online\/wanakamountainguides\/wp-content\/uploads\/2022\/02\/20220211_125610.jpg');\">\u00a0<\/div>\r\n<div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\"><h1 style=\"font-size:48px;font-style:normal;font-weight:600;letter-spacing:3px;\" class=\"wp-block-post-title has-text-color has-tertiary-color\">Terms and Conditions<\/h1><\/div>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 100px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<p class=\"wp-block-heading has-medium-font-size\">W\u00c4\u0081naka Mountain Guides (WMG), a Worksafe registered provider of adventure activities and DOC concession holder.<\/p>\r\n\r\n\r\n\r\n<p class=\"has-medium-font-size\">If you have any questions regarding these terms and conditions, please email us at info@wanakamountainguides.co.nz.<\/p>\r\n\r\n\r\n<nav class=\"wp-block-table-of-contents\">\r\n<ol>\r\n<li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/liyanitsolution.online\/wanakamountainguides\/terms-and-conditions\/#fitness-experience-health-and-limiting-factors\">Fitness, experience, health, and limiting factors<\/a><\/li>\r\n<li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/liyanitsolution.online\/wanakamountainguides\/terms-and-conditions\/#payment\">Payment<\/a><\/li>\r\n<li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/liyanitsolution.online\/wanakamountainguides\/terms-and-conditions\/#insurance\">Insurance<\/a><\/li>\r\n<li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/liyanitsolution.online\/wanakamountainguides\/terms-and-conditions\/#trip-cancellation\">Trip cancellation<\/a><\/li>\r\n<li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/liyanitsolution.online\/wanakamountainguides\/terms-and-conditions\/#itinerary-changes\">Itinerary changes<\/a><\/li>\r\n<li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/liyanitsolution.online\/wanakamountainguides\/terms-and-conditions\/#accommodation\">Accommodation<\/a><\/li>\r\n<li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/liyanitsolution.online\/wanakamountainguides\/terms-and-conditions\/#behaviour\">Behavior<\/a><\/li>\r\n<li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/liyanitsolution.online\/wanakamountainguides\/terms-and-conditions\/#refunds\">Refunds<\/a><\/li>\r\n<li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/liyanitsolution.online\/wanakamountainguides\/terms-and-conditions\/#trip-extensions\">Trip extensions<\/a><\/li>\r\n<li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/liyanitsolution.online\/wanakamountainguides\/terms-and-conditions\/#trip-extensions\">Final accounts<\/a><\/li>\r\n<li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/liyanitsolution.online\/wanakamountainguides\/terms-and-conditions\/#marketing-promotion\">Marketing &amp; promotion<\/a><\/li>\r\n<li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/liyanitsolution.online\/wanakamountainguides\/terms-and-conditions\/#borrowed-gear\">Borrowed gear<\/a><\/li>\r\n<li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/liyanitsolution.online\/wanakamountainguides\/terms-and-conditions\/#privacy\">Privacy<\/a><\/li>\r\n<li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/liyanitsolution.online\/wanakamountainguides\/terms-and-conditions\/#safety-terms-and-customer-risk-declaration\">Safety Terms and Customer Risk Declaration<\/a><\/li>\r\n<\/ol>\r\n<\/nav>\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 66px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2 id=\"fitness-experience-health-and-limiting-factors\" class=\"wp-block-heading\">Fitness, experience, health, and limiting factors<\/h2>\r\n\r\n\r\n\r\n<p>Prior to booking a trip with WMG, you must provide an honest and accurate assessment of your own level of fitness, mountaineering, skiing, climbing, or trekking experience, health and current medical conditions, or any other limiting factors that may affect your safe participation in the activity (for example asthma, allergies, heart conditions, epilepsy or pregnancy).\u00a0<\/p>\r\n\r\n\r\n\r\n<p>At any time from the booking to the end of the trip\/course you join, we must be kept updated with any limiting factors (including medical or health issues) that may affect the outcome of the trip for yourself or others.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 66px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2 id=\"payment\" class=\"wp-block-heading\">Payment<\/h2>\r\n\r\n\r\n\r\n<p>All prices are in New Zealand Dollars.\u00a0We do not accept payment in any other currency.<\/p>\r\n\r\n\r\n\r\n<p>We accept payments by online bank transfer (which must include all bank transfer fees), Paypal, or credit card (note: there is a surcharge for payments by Paypal or credit card). Get in contact for payment arrangements.<\/p>\r\n\r\n\r\n\r\n<p>A non-refundable deposit of $600 per person for group trips or $1500 for private trips is required at the time of booking (see Cancellation).\u00c2\u00a0For day trips, short group trips and courses we ask for payment in full at the time of booking.<\/p>\r\n\r\n\r\n\r\n<p>Our receipt of a completed registration form and payment of your deposit confirms your booking.<\/p>\r\n\r\n\r\n\r\n<p>The payment of a deposit or the full amount of the booking fee confirms you accept all of the terms and conditions on this page.<\/p>\r\n\r\n\r\n\r\n<p>Full payment must be made 30 days before the commencement date. If the balance is not received by the specified date, we reserve the right to cancel your booking and your deposit will be forfeited. In the event of a booking made within 30 days, the full amount is payable when booking.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 66px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2 id=\"insurance\" class=\"wp-block-heading\">Insurance<\/h2>\r\n\r\n\r\n\r\n<p>WMG fees do not include insurance for your personal circumstances (including but not limited to travel, injury, medical, and equipment).<\/p>\r\n\r\n\r\n\r\n<p>We strongly recommend you obtain:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Travel insurance to cover you in the event of a trip cancellation by either you or us, for trip changes, or for medical emergencies to cover you for your own personal health needs;<\/li>\r\n\r\n\r\n\r\n<li>Personal and third-party insurance for the cover of damage or loss of equipment and property.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>We do not accept liability, responsibility, or any expenses for insurance related costs incurred by participants in preparation for or participation in our trips and courses.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 66px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2 id=\"trip-cancellation\" class=\"wp-block-heading\">Trip cancellation<\/h2>\r\n\r\n\r\n\r\n<p>All cancellations must be made in writing via email to: info@wanakamountainguides.co.nz.<\/p>\r\n\r\n\r\n\r\n<p>Should you cancel your booking you will receive a full refund less a cancellation fee:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Before 30 days before confirmed bookings: $600 for group trips or courses or $1500 for private trips;<\/li>\r\n\r\n\r\n\r\n<li>Between 30 and 15 days before your trip\/course starts: 75% of the total trip\/course fee;<\/li>\r\n\r\n\r\n\r\n<li>Cancellation less than 15 days (or during) no refund will be given.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>WMG reserves the right to cancel any trip at any time. Some reasons we might have to do so may include (but are not limited to): guide illness, and too few participants. In the event of us canceling a trip, the opportunity to re-book at another time or a full refund will be given.<\/p>\r\n\r\n\r\n\r\n<p>Full refunds do not include any third party payment surcharges incurred during the original transaction such as credit card or bank transfer fees.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 66px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2 id=\"itinerary-changes\" class=\"wp-block-heading\">Itinerary changes<\/h2>\r\n\r\n\r\n\r\n<p>You acknowledge that mountaineering, skiing, climbing, and trekking are subject to many variables including but not limited to environmental conditions that cannot be guaranteed.<\/p>\r\n\r\n\r\n\r\n<p>When situations including (but not limited to) weather conditions, natural distastes, forces of nature, or other situations out of our control that restrict or prohibit outdoor activities or prevent a scheduled trip from operating, we reserve the right to change the itinerary and\/or substitute alternative activities.<\/p>\r\n\r\n\r\n\r\n<p>We also reserve the right to change the itinerary if the clients do not meet the required fitness, health, or behavior attributes (see below). In the case of a private guiding program, if you fail to meet minimum experience\/fitness requirements, alternate objectives will be arranged. In a group trip, individuals who do not meet these requirements may be excluded from all or part of an activity.<\/p>\r\n\r\n\r\n\r\n<p>If the primary objective of a trip is achieved earlier than the scheduled finish date, you retain the services of the guide and they will suggest suitable alternative activities.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 66px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2 id=\"accommodation\" class=\"wp-block-heading\">Accommodation<\/h2>\r\n\r\n\r\n\r\n<p>Where accommodation is included in multi-day trip costs, this is in mountain huts, camping, or at our Kea Lodge unless otherwise arranged.<\/p>\r\n\r\n\r\n\r\n<p>Confirmed bookings at Kea Lodge for nights before or after a trip are subject to a cancellation policy:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Within 24 hours: guests will be charged 100% of the stay.<\/li>\r\n\r\n\r\n\r\n<li>More than 24 hours: full refund will be issued.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>Unless otherwise agreed, check-in for Kea Lodge is 15:00 and checkout is 10:00am on the last day of the stay. If rooms are not cleared by this time, the cost for an additional night may be charged.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 66px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2 id=\"behaviour\" class=\"wp-block-heading\">Behavior<\/h2>\r\n\r\n\r\n\r\n<p>Whilst on a trip\/course you are expected to follow the instructions of your guide at all times.<\/p>\r\n\r\n\r\n\r\n<p>Inappropriate behavior will not be accepted or tolerated. In this case, the offending participant will be released from the trip\/course with no refunds given.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 66px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2 id=\"refunds\" class=\"wp-block-heading\">Refunds<\/h2>\r\n\r\n\r\n\r\n<p>Refunds of guide fees are not given due to weather, illness, injury, lack of fitness, or ability.<\/p>\r\n\r\n\r\n\r\n<p>Refunds of guide fees are not given if you choose to finish the trip early for any reason.<\/p>\r\n\r\n\r\n\r\n<p>Any trip expenses that are including in the trip or course price, that are not paid or committed to in advance may be refunded at our discretion.<\/p>\r\n\r\n\r\n\r\n<p>Any refunds do not include any third party payment surcharges incurred during the original transaction such as credit card or bank transfer fees.<\/p>\r\n\r\n\r\n\r\n<p>For heli-hikes, if the weather dictates that you are not able to fly or spend the entire day in the mountains, you will retain the services of your guide for road accessed day walks and unused flight expenses will be refunded.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 66px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2 id=\"trip-extensions\" class=\"wp-block-heading\">Trip extensions<\/h2>\r\n\r\n\r\n\r\n<p>If your trip is involuntarily extended (for example, your party is unable to egress from the mountains at the end of your trip due to weather), an additional guide fee per extra day and any additional costs will apply.<\/p>\r\n\r\n\r\n\r\n<p>Trips can be extended depending on guide commitments in which case additional guide fees and expenses will apply.<\/p>\r\n\r\n\r\n\r\n<p>We accept no responsibility for the actions of persons and\/or companies supplying goods and\/or services as part of our guiding company or any extra costs incurred due to delays or complications beyond our control.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 66px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2 id=\"trip-extensions\" class=\"wp-block-heading\">Final accounts<\/h2>\r\n\r\n\r\n\r\n<p>Final trip accounts are settled at the end of the trip. There may be additional charges for gear hire, accommodation, flights, etc. as previously quoted and agreed. If these are not paid in a timely manner, we reserve the right to charge interest on any overdue payments.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 66px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2 id=\"marketing-promotion\" class=\"wp-block-heading\">Marketing &amp; promotion<\/h2>\r\n\r\n\r\n\r\n<p>Our guides may capture photos and videos during your trip for use in our promotional materials, including our website and social media channels. By sharing your own media with W\u00c4\u0081naka Mountain Guides, you also consent to its use for these purposes. If you do not wish to appear in any of our marketing materials, please advise us at the time of booking.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 66px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2 id=\"borrowed-gear\" class=\"wp-block-heading\">Borrowed gear<\/h2>\r\n\r\n\r\n\r\n<p>If you borrow any of the outdoor gear supplied by WMG or its supporting partners during any trip, you are responsible and liable for paying up to and including the excess value for any damage, breakage, loss, or theft of that gear.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 66px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2 id=\"privacy\" class=\"wp-block-heading\">Privacy<\/h2>\r\n\r\n\r\n\r\n<p>Please refer to our\u00a0<a href=\"https:\/\/timstewardnz.com\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a><\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 66px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2 id=\"safety-terms-and-customer-risk-declaration\" class=\"wp-block-heading\">Safety Terms and Customer Risk Declaration<\/h2>\r\n\r\n\r\n\r\n<p>In all mountain and climbing based activity, there is an element of risk involved. Risks in undertaking this activity include but are not exclusively:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Death or injury due to a fall while climbing or skiing<\/li>\r\n\r\n\r\n\r\n<li>Death or injury due to avalanche, rock, or ice fall;<\/li>\r\n\r\n\r\n\r\n<li>Death or injury due to crevasse fall;<\/li>\r\n\r\n\r\n\r\n<li>Death or injury due to hypothermia.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>The staff and management of WMG take all practicable steps to identify and minimise potential dangers including the ever-present hazards outlined above. WMG acknowledges our statutory obligations under the Health and Safety at Work Act 2015. However, it is acknowledged that there is inherent risk involved in the undertaking of the activities operated by WMG.<\/p>\r\n\r\n\r\n\r\n<p><em>WARNING: Under New Zealand law it is extremely unlikely that you will be able to sue anyone if you are injured. In addition, New Zealand\u00e2\u20ac\u2122s accident compensation scheme provides only limited assistance to visitors to New Zealand who are injured. We strongly recommend that all visitors to New Zealand have full insurance covering any injury they might suffer, including medical treatment cover, before undertaking this activity.<\/em><\/p>\r\n\r\n\r\n\r\n<p>EXCLUSIONS:<\/p>\r\n\r\n\r\n\r\n<p>To the extent permitted by law, all our liability for damage to your property, disruption to travel plans, or mental injury is excluded.<\/p>\r\n\r\n\r\n\r\n<p>This exclusion is subject to any rights or remedies you may have under the Consumer Guarantees Act 1993.\u00a0<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 100px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f4c0c20 elementor-section-full_width elementor-section-stretched elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"f4c0c20\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f25daa6\" data-id=\"f25daa6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b530687 e-flex e-con-boxed e-con e-parent\" data-id=\"b530687\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c3fa2d elementor-widget elementor-widget-heading\" data-id=\"4c3fa2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\nTerms and Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-44e41b5 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"44e41b5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5fb8e80\" data-id=\"5fb8e80\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-66e9c4e elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"66e9c4e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-38cf247\" data-id=\"38cf247\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0c48ee7 elementor-widget elementor-widget-text-editor\" data-id=\"0c48ee7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>W\u0101naka Mountain Guides (WMG), a Worksafe registered provider of adventure activities and DOC concession holder.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e69590 elementor-widget elementor-widget-text-editor\" data-id=\"0e69590\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you have any questions regarding these terms and conditions, please email us at info@wanakamountainguides.co.nz.<\/p>\n<ol type=\"1\">\n<li><a href=\"#fitness\">Fitness, experience, health, and limiting factors<\/a><\/li>\n<li><a href=\"#Payment\">Payment<\/a><\/li>\n<li><a href=\"#Insurance\">Insurance<\/a><\/li>\n<li><a href=\"#Tripcancellation\">Trip cancellation<\/a><\/li>\n<li><a href=\"#Itinerarychanges\">Itinerary changes<\/a><\/li>\n<li><a href=\"#Accommodation\">Accommodation<\/a><\/li>\n<li><a href=\"#Behavior\">Behavior<\/a><\/li>\n<li><a href=\"#Refunds\">Refunds<\/a><\/li>\n<li><a href=\"#Tripextensions\">Trip extensions<\/a><\/li>\n<li><a href=\"#Finalaccounts\">Final accounts<\/a><\/li>\n<li><a href=\"#Marketingpromotion\">Marketing &amp; promotion<\/a><\/li>\n<li><a href=\"#Borrowedgear\">Borrowed gear<\/a><\/li>\n<li><a href=\"#Privacy\">Privacy<\/a><\/li>\n<li><a href=\"#Safety\">Safety Terms and Customer Risk Declaration<\/a><\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-bf538f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"bf538f2\" data-element_type=\"section\" data-e-type=\"section\" id=\"fitness\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-0ef4f0d\" data-id=\"0ef4f0d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c9804cc elementor-widget elementor-widget-heading\" data-id=\"c9804cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Fitness, experience, health, and limiting factors<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bee5ba elementor-widget elementor-widget-text-editor\" data-id=\"2bee5ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Prior to booking a trip with WMG, you must provide an honest and accurate assessment of your own level of fitness, mountaineering, skiing, climbing, or trekking experience, health and current medical conditions, or any other limiting factors that may affect your safe participation in the activity (for example asthma, allergies, heart conditions, epilepsy or pregnancy).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e84823 elementor-widget elementor-widget-text-editor\" data-id=\"5e84823\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAt any time from the booking to the end of the trip\/course you join, we must be kept updated with any limiting factors (including medical or health issues) that may affect the outcome of the trip for yourself or others.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-245adb3 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"245adb3\" data-element_type=\"section\" data-e-type=\"section\" id=\"Payment\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-27184d9\" data-id=\"27184d9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9b4061a elementor-widget elementor-widget-heading\" data-id=\"9b4061a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Payment<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37c9f5c elementor-widget elementor-widget-text-editor\" data-id=\"37c9f5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>All prices are in New Zealand Dollars. We do not accept payment in any other currency.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78db544 elementor-widget elementor-widget-text-editor\" data-id=\"78db544\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We accept payments by online bank transfer (which must include all bank transfer fees), Paypal, or credit card (note: there is a surcharge for payments by Paypal or credit card). Get in contact for payment arrangements.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f20624a elementor-widget elementor-widget-text-editor\" data-id=\"f20624a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A non-refundable deposit of $600 per person for group trips or $1500 for private trips is required at the time of booking (see Cancellation). For day trips, short group trips and courses we ask for payment in full at the time of booking.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-718b4db elementor-widget elementor-widget-text-editor\" data-id=\"718b4db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our receipt of a completed registration form and payment of your deposit confirms your booking.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb9bfa8 elementor-widget elementor-widget-text-editor\" data-id=\"cb9bfa8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The payment of a deposit or the full amount of the booking fee confirms you accept all of the terms and conditions on this page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4d96b4 elementor-widget elementor-widget-text-editor\" data-id=\"c4d96b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Full payment must be made 30 days before the commencement date. If the balance is not received by the specified date, we reserve the right to cancel your booking and your deposit will be forfeited. In the event of a booking made within 30 days, the full amount is payable when booking.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-cf85cba elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"cf85cba\" data-element_type=\"section\" data-e-type=\"section\" id=\"Insurance\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-a5bc036\" data-id=\"a5bc036\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9373d87 elementor-widget elementor-widget-heading\" data-id=\"9373d87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Insurance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3036d37 elementor-widget elementor-widget-text-editor\" data-id=\"3036d37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>WMG fees do not include insurance for your personal circumstances (including but not limited to travel, injury, medical, and equipment).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7925c4 elementor-widget elementor-widget-text-editor\" data-id=\"d7925c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We strongly recommend you obtain:<\/p>\n<ul>\n<li>Travel insurance to cover you in the event of a trip cancellation by either you or us, for trip changes, or for medical emergencies to cover you for your own personal health needs<\/li>\n<li>Personal and third-party insurance for the cover of damage or loss of equipment and property<\/li>\n<\/ul>\n<p>We do not accept liability, responsibility, or any expenses for insurance related costs incurred by participants in preparation for or participation in our trips and courses.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3bec5f3 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"3bec5f3\" data-element_type=\"section\" data-e-type=\"section\" id=\"Tripcancellation\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6108b41\" data-id=\"6108b41\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a04bbd0 elementor-widget elementor-widget-heading\" data-id=\"a04bbd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Trip cancellation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dc43aa elementor-widget elementor-widget-text-editor\" data-id=\"2dc43aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAll cancellations must be made in writing via email to: info@wanakamountainguides.co.nz.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0022cee elementor-widget elementor-widget-text-editor\" data-id=\"0022cee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Should you cancel your booking you will receive a full refund less a cancellation fee:<\/p>\n<ul>\n<li>Before 30 days before confirmed bookings: $600 for group trips or courses or $1500 for private trips<\/li>\n<li>Between 30 and 15 days before your trip\/course starts: 75% of the total trip\/course fee<\/li>\n<li>Cancellation less than 15 days (or during) no refund will be given<\/li>\n<\/ul>\n<p>WMG reserves the right to cancel any trip at any time. Some reasons we might have to do so may include (but are not limited to): guide illness, and too few participants. In the event of us canceling a trip, the opportunity to re-book at another time or a full refund will be given.<\/p>\n<p>WMG reserves the right to cancel any trip at any time. Some reasons we might have to do so may include (but are not limited to): guide illness, and too few participants. In the event of us canceling a trip, the opportunity to re-book at another time or a full refund will be given.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a9e7b0d elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"a9e7b0d\" data-element_type=\"section\" data-e-type=\"section\" id=\"Itinerarychanges\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7f67abd\" data-id=\"7f67abd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5173430 elementor-widget elementor-widget-heading\" data-id=\"5173430\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Itinerary changes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d1f71b elementor-widget elementor-widget-text-editor\" data-id=\"4d1f71b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You acknowledge that mountaineering, skiing, climbing, and trekking are subject to many variables including but not limited to environmental conditions that cannot be guaranteed.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5642e4 elementor-widget elementor-widget-text-editor\" data-id=\"d5642e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>When situations including (but not limited to) weather conditions, natural distastes, forces of nature, or other situations out of our control that restrict or prohibit outdoor activities or prevent a scheduled trip from operating, we reserve the right to change the itinerary and\/or substitute alternative activities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-daffa33 elementor-widget elementor-widget-text-editor\" data-id=\"daffa33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We also reserve the right to change the itinerary if the clients do not meet the required fitness, health, or behavior attributes (see below). In the case of a private guiding program, if you fail to meet minimum experience\/fitness requirements, alternate objectives will be arranged. In a group trip, individuals who do not meet these requirements may be excluded from all or part of an activity.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1f0dac elementor-widget elementor-widget-text-editor\" data-id=\"d1f0dac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIf the primary objective of a trip is achieved earlier than the scheduled finish date, you retain the services of the guide and they will suggest suitable alternative activities.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-94c136d elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"94c136d\" data-element_type=\"section\" data-e-type=\"section\" id=\"Accommodation\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-b78151f\" data-id=\"b78151f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fd011c4 elementor-widget elementor-widget-heading\" data-id=\"fd011c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Accommodation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d04c8ee elementor-widget elementor-widget-text-editor\" data-id=\"d04c8ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Where accommodation is included in multi-day trip costs, this is in mountain huts, camping, or at our Kea Lodge unless otherwise arranged.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fc5955 elementor-widget elementor-widget-text-editor\" data-id=\"7fc5955\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Confirmed bookings at Kea Lodge for nights before or after a trip are subject to a cancellation policy:<\/p>\n<ul>\n<li>Within 24 hours: guests will be charged 100% of the stay<\/li>\n<li>More than 24 hours: full refund will be issued<\/li>\n<\/ul>\n<p>Unless otherwise agreed, check-in for Kea Lodge is 15:00 and checkout is 10:00am on the last day of the stay. If rooms are not cleared by this time, the cost for an additional night may be charged.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8e7cbc4 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"8e7cbc4\" data-element_type=\"section\" data-e-type=\"section\" id=\"Behavior\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1bb4721\" data-id=\"1bb4721\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ce47988 elementor-widget elementor-widget-heading\" data-id=\"ce47988\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Behavior<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ccd042d elementor-widget elementor-widget-text-editor\" data-id=\"ccd042d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWhilst on a trip\/course you are expected to follow the instructions of your guide at all times.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8be5192 elementor-widget elementor-widget-text-editor\" data-id=\"8be5192\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Inappropriate behavior will not be accepted or tolerated. In this case, the offending participant will be released from the trip\/course with no refunds given.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8caa2c7 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"8caa2c7\" data-element_type=\"section\" data-e-type=\"section\" id=\"Refunds\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-b3f193a\" data-id=\"b3f193a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-278bb1f elementor-widget elementor-widget-heading\" data-id=\"278bb1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Refunds<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c41117 elementor-widget elementor-widget-text-editor\" data-id=\"2c41117\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tRefunds of guide fees are not given due to weather, illness, injury, lack of fitness, or ability.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae133da elementor-widget elementor-widget-text-editor\" data-id=\"ae133da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tRefunds of guide fees are not given if you choose to finish the trip early for any reason.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c34bc9 elementor-widget elementor-widget-text-editor\" data-id=\"8c34bc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Any trip expenses that are including in the trip or course price, that are not paid or committed to in advance may be refunded at our discretion.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3112ce9 elementor-widget elementor-widget-text-editor\" data-id=\"3112ce9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Any refunds do not include any third party payment surcharges incurred during the original transaction such as credit card or bank transfer fees.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b63242e elementor-widget elementor-widget-text-editor\" data-id=\"b63242e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>For heli-hikes, if the weather dictates that you are not able to fly or spend the entire day in the mountains, you will retain the services of your guide for road accessed day walks and unused flight expenses will be refunded.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d5d7485 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"d5d7485\" data-element_type=\"section\" data-e-type=\"section\" id=\"Tripextensions\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-30a3511\" data-id=\"30a3511\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b24e561 elementor-widget elementor-widget-heading\" data-id=\"b24e561\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Trip extensions<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec8bc6d elementor-widget elementor-widget-text-editor\" data-id=\"ec8bc6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If your trip is involuntarily extended (for example, your party is unable to egress from the mountains at the end of your trip due to weather), an additional guide fee per extra day and any additional costs will apply.<\/p>\n<p>Trips can be extended depending on guide commitments in which case additional guide fees and expenses will apply.<\/p>\n<p>We accept no responsibility for the actions of persons and\/or companies supplying goods and\/or services as part of our guiding company or any extra costs incurred due to delays or complications beyond our control.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-03d8227 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"03d8227\" data-element_type=\"section\" data-e-type=\"section\" id=\"Finalaccounts\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1219f1f\" data-id=\"1219f1f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-09637e0 elementor-widget elementor-widget-heading\" data-id=\"09637e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Final accounts<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-640cbb4 elementor-widget elementor-widget-text-editor\" data-id=\"640cbb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tFinal trip accounts are settled at the end of the trip. There may be additional charges for gear hire, accommodation, flights, etc. as previously quoted and agreed. If these are not paid in a timely manner, we reserve the right to charge interest on any overdue payments.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1e4eb1b elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"1e4eb1b\" data-element_type=\"section\" data-e-type=\"section\" id=\"Marketingpromotion\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3376dd8\" data-id=\"3376dd8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b682d6c elementor-widget elementor-widget-heading\" data-id=\"b682d6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Marketing &amp; promotion<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5232f52 elementor-widget elementor-widget-text-editor\" data-id=\"5232f52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tOur guides may capture photos and videos during your trip for use in our promotional materials, including our website and social media channels. By sharing your own media with W\u0101naka Mountain Guides, you also consent to its use for these purposes. If you do not wish to appear in any of our marketing materials, please advise us at the time of booking.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0db8c95 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"0db8c95\" data-element_type=\"section\" data-e-type=\"section\" id=\"Borrowedgear\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2c5a59a\" data-id=\"2c5a59a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-07c4f83 elementor-widget elementor-widget-heading\" data-id=\"07c4f83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Borrowed gear<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6328fb4 elementor-widget elementor-widget-text-editor\" data-id=\"6328fb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIf you borrow any of the outdoor gear supplied by WMG or its supporting partners during any trip, you are responsible and liable for paying up to and including the excess value for any damage, breakage, loss, or theft of that gear.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-77e71e6 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"77e71e6\" data-element_type=\"section\" data-e-type=\"section\" id=\"Privacy\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-e283526\" data-id=\"e283526\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-96182c9 elementor-widget elementor-widget-heading\" data-id=\"96182c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Privacy<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a30d72e elementor-widget elementor-widget-text-editor\" data-id=\"a30d72e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Please refer to our <a href=\"https:\/\/liyanitsolution.online\/wanakamountainguides\/privacy-policy\/\">Privacy Policy<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-bfb1442 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"bfb1442\" data-element_type=\"section\" data-e-type=\"section\" id=\"Safety\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-67ba3f5\" data-id=\"67ba3f5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-55dfc26 elementor-widget elementor-widget-heading\" data-id=\"55dfc26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Safety Terms and Customer Risk Declaration<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-650a90f elementor-widget elementor-widget-text-editor\" data-id=\"650a90f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In all mountain and climbing based activity, there is an element of risk involved. Risks in undertaking this activity include but are not exclusively:<\/p>\n<ul>\n<li>Death or injury due to a fall while climbing or skiing<\/li>\n<li>Death or injury due to avalanche, rock, or ice fall<\/li>\n<li>Death or injury due to crevasse fall<\/li>\n<li>Death or injury due to hypothermia<\/li>\n<\/ul>\n<p>The staff and management of WMG take all practicable steps to identify and minimise potential dangers including the ever-present hazards outlined above. WMG acknowledges our statutory obligations under the Health and Safety at Work Act 2015. However, it is acknowledged that there is inherent risk involved in the undertaking of the activities operated by WMG.<\/p>\n<p><em>WARNING: Under New Zealand law it is extremely unlikely that you will be able to sue anyone if you are injured. In addition, New Zealand\u2019s accident compensation scheme provides only limited assistance to visitors to New Zealand who are injured. We strongly recommend that all visitors to New Zealand have full insurance covering any injury they might suffer, including medical treatment cover, before undertaking this activity.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b0d48ac elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"b0d48ac\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-ef39e17\" data-id=\"ef39e17\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c08fbef elementor-widget elementor-widget-heading\" data-id=\"c08fbef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">EXCLUSIONS:<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-016f569 elementor-widget elementor-widget-text-editor\" data-id=\"016f569\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To the extent permitted by law, all our liability for damage to your property, disruption to travel plans, or mental injury is excluded.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c039820 elementor-widget elementor-widget-text-editor\" data-id=\"c039820\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tThis exclusion is subject to any rights or remedies you may have under the Consumer Guarantees Act 1993. \n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>W\u00c4\u0081naka Mountain Guides (WMG), a Worksafe registered provider of adventure activities and DOC concession holder. If you have any questions [&hellip;]<\/p>\n","protected":false},"author":220301930,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"class_list":["post-46","page","type-page","status-publish","hentry","category-uncategorized"],"acf":[],"_links":{"self":[{"href":"https:\/\/liyanitsolution.online\/wanakamountainguides\/wp-json\/wp\/v2\/pages\/46","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/liyanitsolution.online\/wanakamountainguides\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/liyanitsolution.online\/wanakamountainguides\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/liyanitsolution.online\/wanakamountainguides\/wp-json\/wp\/v2\/users\/220301930"}],"replies":[{"embeddable":true,"href":"https:\/\/liyanitsolution.online\/wanakamountainguides\/wp-json\/wp\/v2\/comments?post=46"}],"version-history":[{"count":99,"href":"https:\/\/liyanitsolution.online\/wanakamountainguides\/wp-json\/wp\/v2\/pages\/46\/revisions"}],"predecessor-version":[{"id":38876,"href":"https:\/\/liyanitsolution.online\/wanakamountainguides\/wp-json\/wp\/v2\/pages\/46\/revisions\/38876"}],"wp:attachment":[{"href":"https:\/\/liyanitsolution.online\/wanakamountainguides\/wp-json\/wp\/v2\/media?parent=46"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/liyanitsolution.online\/wanakamountainguides\/wp-json\/wp\/v2\/categories?post=46"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}